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Walk Out With Payment in Hand


Most appraisals happen in as little as 30 minutes. Afterward, should you decide to accept our offer, getting your payment is usually just as easy. These helpful videos explain our process and how we determine the value of your vehicle.

Q&A 


Q: CAN I GET MY CAR APPRAISED ONLINE?

A: The best way to get a fair and accurate offer is to bring your car to our Victorville, CA location for an up-close inspection. It's quick and easy, and usually takes only about 30 minutes. One of the our friendly staff will inspect and test drive your car, and when we're done, you'll get a written offer for seven days. 

Q: DO I NEED AN APPOINTMENT FOR AN APPRAISAL?

A: No appraisal appointment is necessary. Just visit our Victorville, CA location or call for details. To set up an appointment, please give us a call or click here!

Q: WHAT IF ALL TITLEHOLDERS CANNOT BE PRESENT OR ONE IS DECEASED?

A: If all titleholders cannot be present, you must speak to an associate before selling a car to Family Auto Sales. In some cases, we may be able to accept a Power of Attorney, allowing someone else to sign on the absent titleholder's behalf. If a titleholder is deceased, you may have to transfer the title into your name before Family Auto Sales can buy your car. This can usually be done by taking the title and supporting papers to the local titling office. Please click here to contact us about more information on this and other conditions that affect the potential sale of your car to us. 

Q: CAN I SELL MY LEASED CAR?

A: In most cases, you can sell your leased car in almost this same way as any other financed car. We'll appraise the vehicle, then contact the leasing company for a payoff quote and process any equity you might have. Please note that some leasing companies will not allow you to sell the car prior to the expiration of the lease. Also, be aware that your leased car might not be eligible for trade-in tax savings. Check with your leasing company for complete details.

Q: WHAT IF I HAVE A LIEN ON MY CAR?

A: We will need to contact your lien holder durning business hours to get a 15-day payoff. To pay off the lien we will need your lien holder's name, phone number, account number, social security number, and the name(s) on the account. If a previously paid-off lien is listed on the title, you'll need both the title and the lien release from the lien holder before we can purchase your car. 

Q: CAN I SELL A CAR ON BEHALF OF A COMPANY?

A: If you would like to sell a car on behalf of a company, please click here to contact us for the requirements needed.